If you are using Elavon as a payment service provider and their payment terminal you will need a Clock IoT device for the communication between Clock PMS+ and the terminal.
The majority of Door Lock systems require a Clock IoT device for communication. Please note that a single IoT device can handle communication with several systems - for example, if you have a Door Lock system and an Elavon card payment terminal, you need only 1 IoT device to handle the communication with both (as long as the requirements outlined below are met). The purpose of the IoT device is to act as a communication bridge between the Clock PMS+ cloud servers and local servers of third-party systems. Please contact the system administrator if any of the checks is marked as Failed and ask them to re-check the above " Network / Firewall" section.Open a browser and enter the device's IP address.
#Block clock mini serial number
The device hostname of Clock IoT Device is "clockrpi-" followed by the serial number of the device.Įxample: "clockrpi-a02082-000000006ecb6e0b".Įxample host name and local IP in a router The yellow LED light (SD card read/write) may blink or be steady.Ĭontact your system administrator and find the IP address of the Clock IoT Device. The green LED light (power) should be steady. Restarting the device is strongly NOT recommended, as this may lead to device bricking. The usage of an uninterruptible power supply (UPS) is recommended. The Clock IoT device should be constantly ON.The Clock IoT device requires an Ethernet cable (not included) and a power adapter (included).Important: A Clock IoT device can be connected to only one Clock PMS+ or Clock POS account.
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